FAQ

 

Do we offer refunds?

Yes we do, if products are in their original packaging and have not been used. We offer full refund (excluding shipping costs), with items returning within 30 days of original purchase.

What is natural soap?

If it comes from or is a plant, vegetable, mineral or animal byproduct (e.g. honey or milk) then its natural. Hence our use of e.g. sunflower oil (from the plant) and shea butter (from the shea nut) in our soaps.

What is cold pressed soap?

Soap is one of those day-to-day products we take for granted, but did you know that this cleansing staple actually dates back thousands of years to when the ancient Babylonians mixed together fats and ash to make the very first soap?

Modern soaps often combine advanced ingredients but the essential idea of soap as we know it is based on this historic version.

There are different methods of making soap. The one we believe creates the best quality bar of soap is called the cold process method. Passed down through generations, the cold process soap making method creates gentle soaps that cured over 4 to 6 weeks produces a long-lasting bar with ultimate moisturization.

This traditional soap making technique allows us to use only the best natural ingredients and essential oils to produce soap that’s even suitable for sensitive skin.